Clear your browser cache and cookies. This can typically be done in the browser settings under "Privacy and security" or a similar section.
Ensure that you have the most recent version of your browser installed. If not, update your browser and try accessing the LEVEL app again. Restart your browser.
Our firewall might prevent users to access the website if it detects unusual behaviour caused by browser extensions. Check if any browser extensions are interfering with the LEVEL app. Temporarily disable extensions, especially those related to ad-blocking, privacy, or security, and try accessing the app again. If it works, enable the extensions one by one to identify the culprit.

Clear your browser cache and cookies. This can typically be done in the browser settings under "Privacy and security" or a similar section.
Ensure that you have the most recent version of your browser installed. If not, update your browser and try accessing the LEVEL app again. Restart your browser.
Our firewall might prevent users to access the website if it detects unusual behaviour caused by browser extensions. Check if any browser extensions are interfering with the LEVEL app. Temporarily disable extensions, especially those related to ad-blocking, privacy, or security, and try accessing the app again. If it works, enable the extensions one by one to identify the culprit.

I cannot access LEVEL app on Chrome, Brave, etc.

Fixing Stuck Pending Transactions on MetaMask

Metamask does not pop up when I trigger a transaction

I opened a position but it doesn’t show in the UI

My transaction was reverted

I closed a position but have not gotten my tokens back

My position is being updated for the last 10 minutes

I swapped X token to Y token but have not gotten my Y tokens

I swapped some tokens but cannot see my newly purchased tokens

Where did my rewards go?

I only have a very small amount of LP tokens

I cannot see my LP tokens after I entered a farm

Internal JSON RPC error

Troubleshooting